Your results

13 services, grouped by the result you want.

Change my problem

Save time and reduce admin

Get hours back from the jobs you repeat every week

Small business automation for the copying, chasing and scheduling that fills your evenings.

A business owner pointing down at the time-saving automation services

Automate Your Business Admin

Routine business admin running in the background
Now
You type the same details into emails, spreadsheets and job sheets.
After
Routine admin runs in the background and you enter each detail once.
Cut my admin time

Create and Send Customer Quotes Faster

Site notes turned into a customer quote ready to send
Now
Quotes wait days because writing them up takes too long.
After
Site notes become a draft quote you check and send the same day.
Send my quotes the same day

Connect Your Business Software

Business apps linked together so customer details move between them
Now
The same customer sits in three apps and none of them is up to date.
After
Details move between the tools you already pay for, where they allow it.
Link my apps together

Automate Bookings and Reminders

A customer booking a slot and getting an automatic reminder
Now
Five messages to fix one appointment, then the customer forgets.
After
Customers pick a slot and get reminders without you chasing.
End the booking back-and-forth

Win and look after customers

Win more of the customers who already want to buy from you

Answer every enquiry, follow up every quote and get found by local customers, without adding hours to your day.

Local customers finding and contacting a small business online

AI Receptionist and Missed Customer Calls

Now
You cannot answer the phone mid-job, so the work goes elsewhere.
After
Every call and message is answered, logged and passed to you.
Stop losing callers

Customer Follow-Ups and Quote Recovery

Now
Quotes go out, you never hear back and chasing feels awkward.
After
Polite follow-ups go out on time, so fewer quotes go cold.
Win back my quiet quotes

Get More Google Reviews

Now
Happy customers mean to leave a review, then forget.
After
A timed request after each job makes leaving a review easy.
Collect more reviews

Websites and Landing Pages

Now
Your website looks dated and rarely turns visitors into enquiries.
After
A clear page that tells customers what you do and how to book.
Get a page that brings enquiries

SEO and AI Search Visibility

Now
Local customers search for what you do and find your competitors.
After
You show up in Google and AI answers when nearby customers look.
Get found by local customers

Not sure which of these wins you more work?

Describe what happens to your enquiries now. You get a written reply naming the fix that fits.

Find my best first fix

Get expert help

Get a clear plan and a working system, without learning the tech yourself

AI consultancy and workflow automation for owners who want the bigger picture sorted, from first review to tested build.

A business owner giving a thumbs up after getting expert help with AI

AI Consultancy for Small Businesses

An independent review of where AI fits a small business
Now
You know AI could help but not where, or what is worth paying for.
After
An independent review of where AI fits, with priorities in plain English.
Find where AI fits my business

AI Implementation and Workflow Automation

A business workflow being built and tested with AI
Now
You have a process in mind and need it built, tested and handed over.
After
A scoped build, tested before you rely on it, with simple instructions.
Get my free AI action plan

AI Agents and Connected Systems

AI agents handing work between connected business systems
Now
Several jobs depend on each other and one simple automation is not enough.
After
Connected systems hand work between steps, and you approve key decisions.
Connect my whole workflow

CRM and Customer Management Systems

Every customer, enquiry and next step kept in one CRM system
Now
Customer details live in your head, your inbox and a notebook.
After
One place for every customer, enquiry and next step.
Keep every customer in one place

Not sure which service

Find out which job to fix first, without working it out alone

Describe one task that takes too long or keeps getting missed. You get a written reply naming the service that fits, or saying if you do not need one.

There are no sales calls. Everything happens in writing, so you can reply when it suits you.

Start with one job, see whether the fix is worth it, then decide if you want to do more.

How it works

Get a business automation fix that is tested before you rely on it

Every business automation project follows the same four stages, and you can stop after any of them. Find the stage you are at and jump straight to the right fix.

  1. Step 1

    Assess

    Map how the job is done today, who is involved and where time is lost.

    You get a written reply naming the fix that fits.

    Start here if you know something takes too long but not what to fix.

    Find the job to fix first
  2. Step 2

    Plan

    Agree a written scope that uses the software you already have wherever possible.

    You get a written scope before any work starts.

    Start here if you know the problem and want to see your options.

    Match my problem to a fix
  3. Step 3

    Implement

    Build and test the change with real examples before it goes live.

    You get a change that is tested before you rely on it.

    Start here if you know which job you want taken off your desk.

    Pick the fix I want built
  4. Step 4

    Support

    Get plain instructions, a handover and help adjusting it as you grow.

    You get instructions you can follow without learning the tech.

    Start here if your system is built and needs adjusting as you grow.

    Adjust my system as I grow

Experience

Work with an expert team

Founder of PassivAi®, a digital and business-systems consultant
  • Led by a specialist with over 30 years in websites, digital marketing and business systems
  • Connecting software so customer details flow between tools
  • Mapping every step a customer takes, from first enquiry to repeat work
  • Cutting repetitive admin for owners and their staff
Selected case studies of business systems built for small businesses
A simple first step to automating a small business

Get the job you dread most off your desk first

Describe the task that takes too long or keeps slipping. You get a written reply on whether business automation can fix it and the simplest way to start.

Get my written reply

Business automation FAQs

Know how business automation would work in your day-to-day, before you commit to anything

Do I need to understand AI to get help?

No. Explain the job you want done and how you do it now. Any recommended technology is explained in ordinary language.

Will I have to replace all my software?

Not necessarily. The starting point is the systems you already have and whether they can be improved or connected. Some tools have integration limits, and these are explained before any work is agreed.

Can I start with one small problem?

Yes. One clearly defined task is often the best first project, because you can see whether the improvement is worth it before doing more.

Can a system send quotes or answer customers without me?

Some tasks can be automated, depending on your existing systems, the information they can reach and the safeguards needed. Important customer, pricing and business decisions can stay subject to your approval.

Do you only work with businesses in the UK?

No. PassivAi® business automation and consultancy services are delivered remotely, so you can be based in the UK or anywhere in the world.

How do I get started?

Describe one task that takes too long or keeps getting missed. You get a written reply naming the service that fits, or saying if you do not need one.

Will I have to go on a sales call?

No. There are no sales calls. Everything happens in writing, so you can reply when it suits you.

What kinds of jobs can be automated?

Common examples include admin, customer quotes, bookings and reminders, follow-ups after a quote, review requests, missed calls and passing details between the apps you already use.

What is the difference between AI consultancy and AI implementation?

AI consultancy is an independent review of where AI fits your business, with priorities in plain English. AI implementation is a scoped build of a process you already have in mind, tested before you rely on it and handed over with simple instructions.

Is the automation tested before it goes live?

Yes. Each change is built and tested with real examples before it goes live.

What happens once the system is built?

You get plain instructions, a handover and help adjusting it as your business grows.

Can I stop after the first stage?

Yes. Every project follows four stages: assess, plan, implement and support. You can stop after any of them.

A business owner looking across at common questions about business automation